HCI International News, Number 103, September 2020
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HCII 2021 HIGHLIGHTS
OTHER HIGHLIGHTS
- "HCI-based framework for Human-Centered AI (HCAI)" – A feature article by Ben Shneiderman
- Seven HCI Grand Challenges – Reference to a White Paper published as an IJHCI article
- Reference to recent News and Articles
- About HCI International NEWS
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HCII 2021: The conference will be held as a virtual event
A message from the General Chair:
Dear colleagues,
Over the past two months, we have worked intensively to determine the most appropriate way to run the HCII2021 conference and in particular the modality/(ies) of participation, given the circumstances arising from the coronavirus pandemic.
Although it is impossible to predict precisely how the situation will actually evolve in the course of next year, expert advice received and careful analysis of all available data have clearly indicated that the current problems will persist, in ways that adversely affect both the organization and the running of the HCII2021 conference.
With everyone’s health and safety in mind as our top priority, we have now arrived at the conclusion that it will be prudent to decide to organize and run HCII2021 as a virtual conference.
The invaluable experience gained in organizing (for the first time) and running the HCII2020 conference virtually, will guide our efforts to significantly improve the ‘user experience’ of conference participants in the running of HCII2021 as a virtual conference, including Tutorials. Conference and Tutorial registration will be offered at 50% of the 'in-person' fees.
In view of the above, the HCII2021 conference website has been updated accordingly. Given the circumstances, the Papers and Tutorials submission deadline (16th of October) has been extended to the 2nd of November.
Hosting the conference virtually can never be as good as an ‘in-person’ conference, as we lose the opportunity of ‘live networking’. So, we sincerely hope that the coronavirus situation will improve in time to allow us to meet each other in Gothenburg, Sweden for HCII 2022.
We look forward to your active participation in the HCII2021 virtual conference.
Kind regards,
Constantine Stephanidis
General Chair, HCII2021
HCII 2021: Call for participation
HCI International 2021, jointly with its Thematic Areas and Affiliated Conferences, held under one management and one registration, invites you to participate and contribute, through papers, posters, or tutorials, to this major international forum for the dissemination and exchange of up-to-date scientific information on theoretical and applied areas of HCI. Past HCII Conferences were attended by about 2,000 participants from more than 70 countries.
HCII 2021 will be held under the auspices of 21 distinguished international boards. Please visit the Conference website for the list of topics of each Thematic Area / Affiliated Conference.
Please mark in your calendar the dates of the HCII 2021 Conference and the deadlines for submissions:
- 2 November 2020: regular paper proposals (an abstract of 800 words is required)
- 2 November 2020: tutorial proposals (an abstract of 300 words is required)
- 29 January 2021: poster proposals (an abstract of 300 words is required)
Additionally, the Conference has a long established tradition of inviting distinguished scientists and professionals in the broader HCI field to organize parallel sessions. Prospective authors should submit their proposal upon invitation from a session organizer. The process is open until 29 January 2021 (under the guidance of Parallel Session Organizers).
An award will be presented to the Best Paper of each of the HCII 2021 Thematic Areas / Affiliated Conferences and the Best Poster extended abstract.
The Conference Proceedings will be published by Springer in a multi-volume set. Papers will appear in volumes of the Lecture Notes in Computer Science (LNCS) and Lecture Notes in Artificial Intelligence (LNAI) series. Poster Extended Abstracts in the form of short research papers will be published in the Communications in Computer and Information Science (CCIS) series.
The Call for Participation is available through the Conference website.
HCII 2021: Registration
HCII 2021 is organized and will be run as a virtual conference and all fees are offered at 50% of the 'in-person' fees.
Detailed information about the registration fees is available through the Conference website.
"HCI-based framework for Human-Centered AI (HCAI)" - A feature article
ben@cs.umd.edu
Human-Centered AI (HCAI) is a compelling vision of future technology, which promises computing devices that dramatically amplify human abilities, empowering people, and ensuring human control. HCAI designs will enable people to see, think, create, and act in extraordinary ways, by combining potent HCI-based user experiences with embedded AI support services.
I present this fresh vision as a guide for HCI and AI researchers, educators, designers, programmers, managers, and policy makers in shifting toward language, metaphors, and imagery that advance a human-centered view of the world. Putting people at the center will lead to the creation of powerful tools, convenient appliances, well-designed products, and helpful services that empower people, build their self-efficacy, clarify their responsibility, and support their creativity.
An HCI-based framework, presented in four papers, bridges the gap between ethics and practice with recommendations for making successful technologies that augment, amplify, empower, and enhance humans rather than replace them. This shift in thinking would place humans at the center of attention, with HCI methods such as requirements gathering, observations of users, iterative design, and usability testing.
The HCI-based framework has a theoretical foundation that shows how it is possible to avoid the dangers of excessive automation and limit human errors, while delivering high levels of human control AND high levels of automation. The goal is to enable people to be successful users of mobile devices, appliances, laptop user interfaces, and web services. To accomplish this goal, there are 15 recommendations for bridging the gap between ethics and practice, which include audit trails that log usage to allow retrospective review and exploratory visual user interfaces to make AI systems explainable.
The papers that present the HCI-based framework are:
- Summary: This paper summarizes the other three and describes a second Copernican Revolution:
Shneiderman, B., Human-Centered AI: A second Copernican Revolution, AIS Transactions on Human-Computer Interaction 12, 3 (September 2020). https://aisel.aisnet.org/thci/vol12/iss3/1/
- HCI-based Framework for Reliable, Safe, and Trustworthy Design: The traditional one-dimensional view of levels of autonomy, suggests that more automation means less human control. The two-dimensional framework shows how creative designers can imagine highly automated systems that keep people in control.
Shneiderman, B., Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy, International Journal of Human-Computer Interaction 36, 6, 495-504 (Published Online March 23, 2020). https://doi.org/10.1080/10447318.2020.1741118
- Shift from emulating humans to empowering people: The two central goals of AI research -- emulating human behavior (AI science) and developing useful applications (AI engineering) -- are both valuable, but that designers go astray when the lessons of the first goal are put to work on the second goal. Often the emulation goal encouraged beliefs that machines should be designed to be like people, when the application goal might be better served by providing familiar HCI principles of comprehensible, predictable, and controllable designs. While there is an understandable attraction for some researchers and designers to make computers that are intelligent, autonomous, and human-like, those desires should be balanced by a recognition that many users want to be in control of technologies that support their abilities, raise their self-efficacy, respect their responsibility, and enable their creativity.
Shneiderman, B., Design lessons from AI’s two grand goals: Human emulation and useful applications, IEEE Transactions on Technology and Society 1, 2 (June 2020), 73-82. https://ieeexplore.ieee.org/document/9088114
- Recommendations for HCI-based HCAI governance: HCI methods will accelerate the design and implementation of HCAI systems by showing designers and developers how to bridge the gap between ethics and practice. The 15 recommendations suggest how to adapt proven software engineering team practices, organization management strategies, and industry-based independent oversight methods. These new strategies guide software team leaders, business managers, and industry leaders in developing HCAI products and services that are driven by three goals:
- Reliable systems based on proven software engineering and HCI practices,
- Safety culture through business management strategies, and
- Trustworthy certification by independent oversight.
Trustworthy certification by industry, though subject to government interventions and regulation, can be done in ways that increase innovation. In addition, trustworthiness could be increased when accounting firms conduct independent audits, insurance companies compensate for failures, non-governmental and civil society organizations offer design principles, and professional organizations develop voluntary standards and prudent policies.
Shneiderman, B., Bridging the Gap between Ethics and Practice: Guidelines for Reliable, Safe, and Trustworthy Human-Centered AI Systems, ACM Transactions on Interactive Intelligent Systems 10, 4 (to appear October 2020, draft available by email to author).
Seven HCI Grand Challenges - Reference to a White Paper published as an IJHCI article
A group of 32 experts involved in the community of the Human Computer Interaction International (HCII) Conference series have collaborated to investigate the grand challenges which arise in the current and emerging landscape of rapid technological evolution towards more intelligent interactive technologies. The result of this collaboration is an article published in the International Journal of Human Computer Interaction (IJHCI, Vol. 35 issue 14, pp. 1229-1269), identifying seven grand challenges: Human-Technology Symbiosis; Human-Environment Interactions; Ethics, Privacy and Security; Well-being, Health and Eudaimonia; Accessibility and Universal Access; Learning and Creativity; and Social organization and Democracy. The views and research priorities of this international interdisciplinary group of experts are summarized, reflecting different scientific perspectives, methodological approaches and application domains. Each identified Grand Challenge is analyzed in terms of concept and problem definition, main research issues involved, state of the art, associated emerging requirements and future research directions.
Open Access Article: Stephanidis, C., Salvendy, G., et al. (2019). Seven HCI Grand Challenges. International Journal of Human-Computer Interaction, 35 (14), 1229-1269. DOI: 10.1080/10447318.2019.1619259.
Reference to recent News and Articles
- "Popular Chinese-Made Drone Found to Have Security Weakness", The New York Times, July 23, 2020.
- "Amazon Launches Grocery Store with 'Smart' Shopping Carts, Alexa Guides", The Washington Post, August 27, 2020.
- "Apple, Google Expand Coronavirus Warning Software", The Washington Post, September 1, 2020.
- "Online Voting Company Pushes to Make It Harder for Researchers to Find Security Flaws", CNet. September 3, 2020.
- "Robot Trucks Seek Inroads Into Freight Business", The Wall Street Journal, September 1, 2020.
- "Robot Cleaners Are Coming, This Time to Wipe Up Your Coronavirus Germs", The Washington Post, September 8, 2020.
- "Swiss Official Airs Concerns About Data Privacy in U.S", Associated Press, September 8, 2020.
- "Portland Adopts Landmark Facial Recognition Ordinances", The Hill, September 9, 2020.
- "China Launches Initiative to Set Global Data Security Rules", The Wall Street Journal, September 8, 2020.
- "Autonomous Robots Coming to the Operating Room", The Wall Street Journal, September 10, 2020.
About HCI International NEWS
The HCI International NEWS is a newsletter that contains information about the HCI International Conference, book reviews, news from the field of HCI, as well as links to interesting articles and conferences. If you have any questions or comments, or if you would like to make a contribution, please contact the Editor, Dr. Abbas Moallem. The opinions that are expressed in this Newsletter are the sole responsibility of its authors and do not represent any institution or company.
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